How purchase, support, and activation data is handled.

This page explains the core categories of information that may be held when customers buy, download, activate, or request support for Atum Vinyl Ripper.

What may be collected

Name and contact details submitted through checkout or support
Purchase records needed to confirm orders and downloads
Machine codes and issued serial records for activation and reinstall help
Basic support correspondence and security or anti-abuse logs

How it may be used

Process purchases and make app downloads available
Generate or manage serial access for the purchased machine
Respond to support questions about downloads, activation, and account issues
Protect the website, checkout flow, and licensing tools from misuse

Metadata and artwork providers

If you use automatic metadata lookup or artwork features, the app may query third-party music-data services including Discogs, MusicBrainz, the Cover Art Archive, Apple's iTunes Search API, and AudD. Depending on the feature used, provider requests may include artist, track, album, or release hints, and short audio fingerprints or samples may be sent to AudD for music identification.

Payments and service providers

Payment details are expected to be handled by the checkout provider rather than stored in full on this website. Hosting, payment, email, download delivery, and security providers may process limited information only as needed to run the service.

Retention and contact

Purchase, licensing, and support records may be retained for reinstall support, customer service, fraud prevention, and accounting or legal obligations. To ask about your data, email support@atumvinylripper.com.

Provider terms and availability

These third-party metadata and artwork services are separate from Atum Vinyl Ripper and may change, limit, or remove access, results, or artwork availability at any time. Use of provider data, artwork, and related services is subject to the relevant provider terms, licences, attribution rules, and privacy practices.